Not resolved

christina is the name of the manager,she hang up the

phone on me when i was talking to her,i was not rude

she said she would not help me and would not give me a refund.

I brought B creams and two acne kits and they didnt work for me and my mom and sister

i sent them back for a refund,because they had a

30 money back gurantee,total amount spent was $127.14.

but christina said the B cream bottles

were empty and face cream bottles were empty and

she would not give refund becasue of that,but everything else was full one face cream was finish

I told her it was three of us using the product and it irritaed and itched our skin

she wasnt going to getback a full bottle on all of them that would be ridiculuous

what did she expect i told her to let me speack to the owner

but she said no he doesnt take calls and she said i cant help you

and hang up,i told her im going to report her because i need back my $124.14.

the website has that policy and yet they dont own up to it,that is

lying to the customers that buy i want back my refund as they got back all their products

this is the policy and it reads:eturn Policy

Your satisfaction is our primary goal.

All products we manufacture have a 30-Day Guarantee.

If you are not satisfied with your results, you may return the unused portion of a product for

a full refund less shipping.

If you have any questions or concerns regarding a return, refund, or exchange, contact

Customer Service toll-free at 888-909-1658, Monday through Friday, 8:00AM - 4:00PM EST.

We do not accept returns on any products we do not manufacture, for any reason.

Customers need to call for any overnight order placed after 8 AM, t

o get it to ship the same day. Friday overnight orders will be delivered on Monday.

We do not accept any returns on products that we do not manufacture including lasers, all sales are final.


Review about: Skinenergizer Refund.

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